Privacy Policy

Effective Date: 11/27/2024

Axiss io (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and protect your information when you visit our website, www.axiss.io

1. Who We Are

Axiss io is the data controller for the purposes of this privacy policy. If you have any questions about this policy, you can contact us using the details below:

Contact Details:
Email: consuling@axiss.io

2. What Data We Collect

We may collect, use, store, and transfer different kinds of personal data, including:

Identity Data: Name, username, or similar identifiers.
Contact Data: Email address, phone number, and mailing address.
Technical Data: IP address, browser type, time zone settings, and operating system.
Usage Data: Information about how you use our website, products, and services.
Marketing and Communication Data: Preferences for receiving marketing material from us.

3. How We Collect Your Data

We collect your data through:

Direct Interactions: Filling out forms or corresponding with us via email or phone.
Automated Technologies: Cookies and similar tracking technologies to collect Technical and Usage Data.
Third Parties: Analytics providers like Google Analytics (subject to their privacy policies).

4. Why We Use Your Data

We use your data for the following purposes:

To provide and improve our services.
To process transactions or provide customer support.
To send marketing communications (with your consent).
To comply with legal or regulatory requirements.

5. Legal Basis for Processing Your Data

Under GDPR, we rely on the following legal bases for processing your personal data:

Consent: When you explicitly agree to us using your data (e.g., for marketing).
Contractual Necessity: When processing is required for a contract with you.
Legal Obligation: When required by law.
Legitimate Interests: For activities that benefit our business without overriding your rights.

6. How We Protect Your Data

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, use, or disclosure. This includes encryption, secure servers, and access controls.

7. Data Sharing

We do not sell your data. However, we may share your data with:

Service Providers: Who provide IT, marketing, or payment services.
Regulators and Authorities: Where legally required.

8. International Transfers

If we transfer your data outside the European Economic Area (EEA), we ensure it is protected by implementing appropriate safeguards, such as the Standard Contractual Clauses approved by the European Commission.

9. Data Retention

We only retain your personal data as long as necessary for the purposes outlined in this policy, unless a longer retention period is required by law.

10. Your Rights

Under GDPR, you have the following rights:

Access: Request a copy of your personal data.
Rectification: Request correction of inaccurate data.
Erasure: Request deletion of your data (“right to be forgotten”).
Restriction: Request restricted processing of your data.
Portability: Request transfer of your data to another service.
Objection: Object to processing based on legitimate interests or for direct marketing.
Withdraw Consent: Withdraw consent at any time.

To exercise your rights, contact us at [Insert Contact Email].

11. Cookies

We use cookies to enhance your experience on our website. For detailed information about the cookies we use, see our Cookie Policy.

12. Updates to This Policy

We may update this policy periodically. Changes will be posted on this page, and the effective date will be updated accordingly.

13. Complaints

If you believe we have not handled your data in compliance with GDPR, you can contact your local supervisory authority. In the EU, this is typically your Data Protection Authority.